NESCAFE REAL VIBES PROMO
TERMS AND CONDITIONS FOR ENTRY AND PARTICIPATION
The following Terms and Conditions apply exclusively to the NESCAFE REAL VIBES PROMO. By participating in this Promotion, all Participants are deemed to have read, understood and have unconditionally accepted the terms and conditions completely as herein provided below:
1. ELIGIBILITY
1.1 The Promotion is valid only in Ghana and participation is restricted to persons legally resident in Ghana.
1.2 Only individuals aged 18 and above are eligible to participate in the Promotion.
1.3 Employees and immediate family members of employees of Nestlé Ghana Ltd (“Nestlé/ Nestlé Ghana”), its distributors, direct wholesalers, GWO SEVO Solutions Ghana Limited, and all other agencies, suppliers, and third parties directly involved in the execution of the Promotion are not eligible to participate in the Promotion.
2. PROMOTION PERIOD
2.1 The Promotion will run from September 25, 2026 to December 18, 2026 (the “Promotion Period”).
2.2 By participating in the Promotion, all Participants agree to be bound by these terms and conditions. The interpretation of these terms and conditions shall be determined by Nestle and Nestle’s decisions on the Promotion including eligibility and the application of the Promotion mechanics shall be final without prejudice to a participant's legal rights. Nestlé Ghana reserves the right to amend the Promotion Period or any aspect of the Promotion where necessary and will communicate such changes through appropriate channels.
3. PROMOTION MECHANICS
3.1 To participate in the Promotion, Participants must:
3.1.1 Purchase any NESCAFE 35g promotional pack manufactured in 2026 from any outlet across Ghana.
3.1.2 Open the sachet to reveal a unique set of alpha-numeric characters (the “Unique Code”).
3.1.3 For the purpose of Promotion mechanics, the entry of a valid set of Five (5)- Six (6) Unique alphanumeric characters shall constitute one (1) entry into the Promotion. Participants may submit multiple sets of five (5) to six (6) Unique characters to earn additional entries provided that such entries are made during the Promotion period and the Participants do not use unauthorized tools/materials for participation. Entries that are incomplete, illegible or indecipherable will not be valid and will be deemed void. All decisions on entries are at the sole discretion of Nestlé Ghana and are final. No liability shall be accepted by Nestlé Ghana for any lost, damaged, misdirected, incorrect or late participation, or for any technical difficulties that may affect the final result of the Promotion.
3.1.4 There shall be five (5) Livestreamed Draws where Participants selected can win any of the rewards stated in 3.2 below. The prizes to be won are limited solely to those herein stated. Nestlé Ghana shall not offer any other prize and no compensation and/or gift shall be given to any Participant in any manner and for any reason whatsoever.
3.2 Prizes
• Cash prizes ranging from GHS50 Ghana cedis to GHS 1,000,000 Ghana cedis
• HP Laptops
• Yamaha Motorcycles and helmets
• iPhone 17 PRO 256GB 1 SIM + E-SIM
• IPHONE 17 PRO MAX 256GB 1 SIM + E-SIM
• SAMSUNG GALAXY S26 256GB+12GB SM-S942B/DS
• SAMSUNG GALAXY S26+ 256GB+12GB SM-S947B/DS
• SAMSUNG GALAXY S26 ULTRA 256GB+12GB SM-S948B/DS
• Electric vehicles (Dongfeng Nammi) – Grand Prize
3.2.1 Winners selected from the Grand Draw are required to present a valid national ID card to redeem their Prize at any Nestlé Ghana regional office.
3.3 Grand Prize
3.3.1 Winners of the Electric Vehicles must provide a valid national ID as well as a valid Driver’s license within twenty-one (21) business days after the Winners have been notified and have provided the necessary information to Nestle Ghana. A Winner who does not possess a valid driver's license at the time the prize is awarded may nominate an immediate family member holding a valid driver's license to receive and register the vehicle, subject to verification and approval by Nestlé Ghana. Winners must also retain the vehicle. Also required to keep branding of car for one (1)a full year before making any changes to the exterior branding.
3.4 Cash Rewards
3.4.1 Cash prizes shall be paid via Mobile Money or be disbursed via bank transfer to the Winners' designated bank accounts within twenty-one (21) business days of the Winners have been notified and have provided the necessary information to Nestlé Ghana.
3.4.2 Winners whose phone numbers are not registered for Mobile Money transactions must visit a Nestlé Ghana regional office within five (5) working days with a valid national ID.
3.4.3 Where cash prizes of two hundred Ghana cedis (GHS 200) and above cannot be paid via Mobile Money for any reason, a shopping voucher of equivalent value may be issued. For cash prizes below two hundred Ghana cedis (GHS 200) the value equivalent will be issued as airtime to the Participant’s registered phone number. Where a Winner is entitled to receive a cash prize of less than two hundred Ghana cedis (GHS 200), the issuance of airtime in such circumstances shall constitute full and final discharge of Nestlé Ghana’s obligation in respect of the relevant prize.
3.4.4 The Winners of the cash prizes shall be solely responsible for providing accurate bank account details to Nestlé Ghana for the purpose of receiving the said cash prize. Nestlé Ghana shall not be held liable for any errors or delays in the transfer of the value of the Cash prizes due to incorrect or incomplete information provided by the Winners.
3.4.5 The Cash prizes shall be awarded in Ghana cedis.
3.4.6 Cash prize winners remain eligible for the Grand Final Draw Prize upon submission of a valid code and meeting all promotion requirements
3.4.7 The Winners of the cash prizes are solely responsible for any taxes, fees, or other costs associated with the receipt or use of the said cash prize. Nestlé Ghana shall not be responsible for any tax implications or liabilities arising from the disbursement of the cash prizes to the Winners.
3.4.8 By participating in the Promotion and accepting the cash prizes, the Winners agree to release and hold harmless Nestlé Ghana, its affiliates, employees, and agents from any and all liability arising out of or in connection with their participation in the Promotion or the acceptance, use or misuse of the cash prizes.
3.4.9 By participating in the Promotion, each Prize Winner agrees to the use of his or her name, photograph, drawings, text, video footage, disclosure of the state of residence and other relevant biodata or any other content of information submitted for purposes of the Promotion, to regulators and in the media for advertising, publicity and promotions of any goods or services of Nestlé Ghana. Each Participant hereby irrevocably consents to Nestlé Ghana using any photographs or video footage of the Participant in any lawful medium, in perpetuity and without any compensation to the Participant.
3.5 Draws and Verification
3.5.1 There will be scheduled Livestreamed draws during the Promotion Period.
3.5.2 Winners will be contacted by the Lead Agency (GWO SEVO Solutions Ghana Limited) or Nestlé Ghana for verification and prize redemption.
3.5.3 Winners who fail to provide requested information or cannot be reached within twenty‑one (21) days shall forfeit their prize.
3.5.4 Nestlé Ghana reserves the right to verify the eligibility of the Winners and to disqualify any Participant who is found to have breached these Terms and Conditions or engaged in any fraudulent or unfair practices.
4. RULES OF PARTICIPATION
4.1 There is no limit to the number of times a Participant may enter the Promotion.
4.2 Incomplete sets of Unique Codes (i.e. comprising five (5) to six (6) alphanumeric characters) shall not qualify as an entry into any of the Promotion draws.
4.3 All Prizes are not exchangeable or transferable and would be forfeited after twenty-one (21) days if requirements are not met or the Winners are unreachable within the period.
4.4 Redemption is valid during the Promotion Period unless otherwise communicated by Nestlé Ghana.
4.5 A Participant who wins a cash prize after submitting a five valid entries to the short code may also be eligible for the Grand Final Draw Prize, provided he or she meets all applicable requirements.
4.6 A Participant who wins a cash prize after submitting a valid Unique Code to the short code may also be eligible for the Grand Finale draw prize, provided that the Participant: (i) is eighteen (18) years of age or older; (ii) presents a valid National Identification Card for verification; (iii) has submitted valid Unique Codes (i.e. comprising five (5) to six (6) alphanumeric characters) (iv) has submitted a minimum of five (5) valid Unique Codes during the Promotion Period to qualify for the Grand Final Draw prize; and (v) complies with all other applicable Terms and Conditions of the Promotion
4.7 Under no circumstances shall Winners selected from the Livestreamed Draws be required to make any form of commitment (be it monetary or otherwise) in order to redeem their Prizes. Any prompting of that sort is fraudulent. Participants are entreated to ignore such requests. Nestlé Ghana will not be held accountable for any commitment whatsoever Winners make to such fraudsters.
4.8 Nestlé Ghana reserves the right to terminate or temporarily suspend the Promotion in the event of technical or other difficulties that might compromise the integrity or operations of the Promotion.
4.9 The Prize Winners of the Livestreamed Draws & Grand Final Draw hereby irrevocably agree and give consent to take part in publicity events such as press conferences, radio, and television interviews, and commercials, delivering live or recorded written, spoken/audio/visual/video testimonials amongst other social engagements as and when called upon by Nestlé Ghana. Names and images of prize winners MAY be published on NESCAFE Ghana’s social media platforms (Facebook, Instagram, Twitter, etc.) or on other digital platforms.
4.10 Nestlé Ghana shall further not be liable for :
a. Any technical failure or malfunction, or any other problem with any machine, telephone network or system, service provider, software or otherwise that may result in the inaccessibility of a Winner, or a lost or unrecorded entry of a Participant.
b. Any copyright infringement because of a Participant’s entry into the Promotion.
5. RELEASE AND AUTHORIZATION
5.1 By entering the Promotion, the Participants agree and give consent to the processing, communication, and publication of their names, social media handle/page, likeness, image, and/or voice (including photograph, film, and/or recording of the same) (“Personal Information”) in any media for an unlimited period at any time in Ghana through any medium of release (mass media, digital media, etc.). Nestlé Ghana shall however not be liable for any unauthorized use, reproduction, adaptations, and publication of the images by third parties.
5.2 Nestlé Ghana is committed to safeguarding the Participants’ privacy and will process the Personal Information/Data of Participants in accordance with the Data Protection Act, 2012 (Act 843).
5.3 By entering the Promotion, each Participant releases and indemnifies Nestlé Ghana (including their officers, employees, and subcontractors) from and against all actions, liabilities, penalties, claims or demands the Participant may have against Nestlé Ghana or that Nestlé Ghana may incur for any loss or damage which is or may be suffered or sustained as a direct or indirect result of participation in the Promotion or winning or failing to win a Prize to the fullest extent permissible by law.
6. VARIATION AND DISQUALIFICATION
6.1 Nestlé Ghana reserves the right to amend or withdraw the Promotion or any of the Prizes or to amend these terms and conditions in relation to any or all Prizes and activities with or without prior notice to the general public.
6.2 Nestlé Ghana reserves the right at its sole discretion to prevent a Participant from redeeming his or her Prize upon the following;
a. Detection of fraud or attempted fraud relating to the Participants; or
b. Any attempt to disrupt, tamper with or unfairly influence the promotion, or its operation, by a participant or
c. Breach of any of these terms and conditions; or
d. Such illegal circumstance as may be determined by Nestlé Ghana.
6.3 Where a Participant is disqualified from the Promotion, that Participant shall forfeit his or her Prize. In addition, Nestlé Ghana reserves the right to take appropriate legal action against the said Participant.
6.4 In the event of a discrepancy between these Terms and Conditions and the details in the Promotion material (or any other terms and conditions provided/referred to at the time of entry), these Terms and Conditions shall prevail.
7. GOVERNING LAW AND DISPUTE RESOLUTION
7.1 The Promotion and these Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Ghana and where any provision of the Terms and Conditions is declared by a court of competent jurisdiction as invalid, void, or unenforceable, the remaining provisions of these Terms and Conditions shall continue to be fully valid as possible.
7.2 All disputes, differences and/or claims arising out of the Promotion and these Terms and Conditions, which are not resolved amicably within two (2) weeks of the dispute arising shall be resolved by an action in a court of competent jurisdiction.
8. CONTACT
All queries relating to the Promotion should be made directly to the Promotion support number 0241200067, 0302211880 or Nestlé Ghana Toll-Free number 0800120001 between the hours of 8 am and 5 pm, Monday to Friday.
1. ELIGIBILITY
1.1 The Promotion is valid only in Ghana and participation is restricted to persons legally resident in Ghana.
1.2 Only individuals aged 18 and above are eligible to participate in the Promotion.
1.3 Employees and immediate family members of employees of Nestlé Ghana Ltd (“Nestlé/ Nestlé Ghana”), its distributors, direct wholesalers, GWO SEVO Solutions Ghana Limited, and all other agencies, suppliers, and third parties directly involved in the execution of the Promotion are not eligible to participate in the Promotion.
2. PROMOTION PERIOD
2.1 The Promotion will run from September 25, 2026 to December 18, 2026 (the “Promotion Period”).
2.2 By participating in the Promotion, all Participants agree to be bound by these terms and conditions. The interpretation of these terms and conditions shall be determined by Nestle and Nestle’s decisions on the Promotion including eligibility and the application of the Promotion mechanics shall be final without prejudice to a participant's legal rights. Nestlé Ghana reserves the right to amend the Promotion Period or any aspect of the Promotion where necessary and will communicate such changes through appropriate channels.
3. PROMOTION MECHANICS
3.1 To participate in the Promotion, Participants must:
3.1.1 Purchase any NESCAFE 35g promotional pack manufactured in 2026 from any outlet across Ghana.
3.1.2 Open the sachet to reveal a unique set of alpha-numeric characters (the “Unique Code”).
3.1.3 For the purpose of Promotion mechanics, the entry of a valid set of Five (5)- Six (6) Unique alphanumeric characters shall constitute one (1) entry into the Promotion. Participants may submit multiple sets of five (5) to six (6) Unique characters to earn additional entries provided that such entries are made during the Promotion period and the Participants do not use unauthorized tools/materials for participation. Entries that are incomplete, illegible or indecipherable will not be valid and will be deemed void. All decisions on entries are at the sole discretion of Nestlé Ghana and are final. No liability shall be accepted by Nestlé Ghana for any lost, damaged, misdirected, incorrect or late participation, or for any technical difficulties that may affect the final result of the Promotion.
3.1.4 There shall be five (5) Livestreamed Draws where Participants selected can win any of the rewards stated in 3.2 below. The prizes to be won are limited solely to those herein stated. Nestlé Ghana shall not offer any other prize and no compensation and/or gift shall be given to any Participant in any manner and for any reason whatsoever.
3.2 Prizes
• Cash prizes ranging from GHS50 Ghana cedis to GHS 1,000,000 Ghana cedis
• HP Laptops
• Yamaha Motorcycles and helmets
• iPhone 17 PRO 256GB 1 SIM + E-SIM
• IPHONE 17 PRO MAX 256GB 1 SIM + E-SIM
• SAMSUNG GALAXY S26 256GB+12GB SM-S942B/DS
• SAMSUNG GALAXY S26+ 256GB+12GB SM-S947B/DS
• SAMSUNG GALAXY S26 ULTRA 256GB+12GB SM-S948B/DS
• Electric vehicles (Dongfeng Nammi) – Grand Prize
3.2.1 Winners selected from the Grand Draw are required to present a valid national ID card to redeem their Prize at any Nestlé Ghana regional office.
3.3 Grand Prize
3.3.1 Winners of the Electric Vehicles must provide a valid national ID as well as a valid Driver’s license within twenty-one (21) business days after the Winners have been notified and have provided the necessary information to Nestle Ghana. A Winner who does not possess a valid driver's license at the time the prize is awarded may nominate an immediate family member holding a valid driver's license to receive and register the vehicle, subject to verification and approval by Nestlé Ghana. Winners must also retain the vehicle. Also required to keep branding of car for one (1)a full year before making any changes to the exterior branding.
3.4 Cash Rewards
3.4.1 Cash prizes shall be paid via Mobile Money or be disbursed via bank transfer to the Winners' designated bank accounts within twenty-one (21) business days of the Winners have been notified and have provided the necessary information to Nestlé Ghana.
3.4.2 Winners whose phone numbers are not registered for Mobile Money transactions must visit a Nestlé Ghana regional office within five (5) working days with a valid national ID.
3.4.3 Where cash prizes of two hundred Ghana cedis (GHS 200) and above cannot be paid via Mobile Money for any reason, a shopping voucher of equivalent value may be issued. For cash prizes below two hundred Ghana cedis (GHS 200) the value equivalent will be issued as airtime to the Participant’s registered phone number. Where a Winner is entitled to receive a cash prize of less than two hundred Ghana cedis (GHS 200), the issuance of airtime in such circumstances shall constitute full and final discharge of Nestlé Ghana’s obligation in respect of the relevant prize.
3.4.4 The Winners of the cash prizes shall be solely responsible for providing accurate bank account details to Nestlé Ghana for the purpose of receiving the said cash prize. Nestlé Ghana shall not be held liable for any errors or delays in the transfer of the value of the Cash prizes due to incorrect or incomplete information provided by the Winners.
3.4.5 The Cash prizes shall be awarded in Ghana cedis.
3.4.6 Cash prize winners remain eligible for the Grand Final Draw Prize upon submission of a valid code and meeting all promotion requirements
3.4.7 The Winners of the cash prizes are solely responsible for any taxes, fees, or other costs associated with the receipt or use of the said cash prize. Nestlé Ghana shall not be responsible for any tax implications or liabilities arising from the disbursement of the cash prizes to the Winners.
3.4.8 By participating in the Promotion and accepting the cash prizes, the Winners agree to release and hold harmless Nestlé Ghana, its affiliates, employees, and agents from any and all liability arising out of or in connection with their participation in the Promotion or the acceptance, use or misuse of the cash prizes.
3.4.9 By participating in the Promotion, each Prize Winner agrees to the use of his or her name, photograph, drawings, text, video footage, disclosure of the state of residence and other relevant biodata or any other content of information submitted for purposes of the Promotion, to regulators and in the media for advertising, publicity and promotions of any goods or services of Nestlé Ghana. Each Participant hereby irrevocably consents to Nestlé Ghana using any photographs or video footage of the Participant in any lawful medium, in perpetuity and without any compensation to the Participant.
3.5 Draws and Verification
3.5.1 There will be scheduled Livestreamed draws during the Promotion Period.
3.5.2 Winners will be contacted by the Lead Agency (GWO SEVO Solutions Ghana Limited) or Nestlé Ghana for verification and prize redemption.
3.5.3 Winners who fail to provide requested information or cannot be reached within twenty‑one (21) days shall forfeit their prize.
3.5.4 Nestlé Ghana reserves the right to verify the eligibility of the Winners and to disqualify any Participant who is found to have breached these Terms and Conditions or engaged in any fraudulent or unfair practices.
4. RULES OF PARTICIPATION
4.1 There is no limit to the number of times a Participant may enter the Promotion.
4.2 Incomplete sets of Unique Codes (i.e. comprising five (5) to six (6) alphanumeric characters) shall not qualify as an entry into any of the Promotion draws.
4.3 All Prizes are not exchangeable or transferable and would be forfeited after twenty-one (21) days if requirements are not met or the Winners are unreachable within the period.
4.4 Redemption is valid during the Promotion Period unless otherwise communicated by Nestlé Ghana.
4.5 A Participant who wins a cash prize after submitting a five valid entries to the short code may also be eligible for the Grand Final Draw Prize, provided he or she meets all applicable requirements.
4.6 A Participant who wins a cash prize after submitting a valid Unique Code to the short code may also be eligible for the Grand Finale draw prize, provided that the Participant: (i) is eighteen (18) years of age or older; (ii) presents a valid National Identification Card for verification; (iii) has submitted valid Unique Codes (i.e. comprising five (5) to six (6) alphanumeric characters) (iv) has submitted a minimum of five (5) valid Unique Codes during the Promotion Period to qualify for the Grand Final Draw prize; and (v) complies with all other applicable Terms and Conditions of the Promotion
4.7 Under no circumstances shall Winners selected from the Livestreamed Draws be required to make any form of commitment (be it monetary or otherwise) in order to redeem their Prizes. Any prompting of that sort is fraudulent. Participants are entreated to ignore such requests. Nestlé Ghana will not be held accountable for any commitment whatsoever Winners make to such fraudsters.
4.8 Nestlé Ghana reserves the right to terminate or temporarily suspend the Promotion in the event of technical or other difficulties that might compromise the integrity or operations of the Promotion.
4.9 The Prize Winners of the Livestreamed Draws & Grand Final Draw hereby irrevocably agree and give consent to take part in publicity events such as press conferences, radio, and television interviews, and commercials, delivering live or recorded written, spoken/audio/visual/video testimonials amongst other social engagements as and when called upon by Nestlé Ghana. Names and images of prize winners MAY be published on NESCAFE Ghana’s social media platforms (Facebook, Instagram, Twitter, etc.) or on other digital platforms.
4.10 Nestlé Ghana shall further not be liable for :
a. Any technical failure or malfunction, or any other problem with any machine, telephone network or system, service provider, software or otherwise that may result in the inaccessibility of a Winner, or a lost or unrecorded entry of a Participant.
b. Any copyright infringement because of a Participant’s entry into the Promotion.
5. RELEASE AND AUTHORIZATION
5.1 By entering the Promotion, the Participants agree and give consent to the processing, communication, and publication of their names, social media handle/page, likeness, image, and/or voice (including photograph, film, and/or recording of the same) (“Personal Information”) in any media for an unlimited period at any time in Ghana through any medium of release (mass media, digital media, etc.). Nestlé Ghana shall however not be liable for any unauthorized use, reproduction, adaptations, and publication of the images by third parties.
5.2 Nestlé Ghana is committed to safeguarding the Participants’ privacy and will process the Personal Information/Data of Participants in accordance with the Data Protection Act, 2012 (Act 843).
5.3 By entering the Promotion, each Participant releases and indemnifies Nestlé Ghana (including their officers, employees, and subcontractors) from and against all actions, liabilities, penalties, claims or demands the Participant may have against Nestlé Ghana or that Nestlé Ghana may incur for any loss or damage which is or may be suffered or sustained as a direct or indirect result of participation in the Promotion or winning or failing to win a Prize to the fullest extent permissible by law.
6. VARIATION AND DISQUALIFICATION
6.1 Nestlé Ghana reserves the right to amend or withdraw the Promotion or any of the Prizes or to amend these terms and conditions in relation to any or all Prizes and activities with or without prior notice to the general public.
6.2 Nestlé Ghana reserves the right at its sole discretion to prevent a Participant from redeeming his or her Prize upon the following;
a. Detection of fraud or attempted fraud relating to the Participants; or
b. Any attempt to disrupt, tamper with or unfairly influence the promotion, or its operation, by a participant or
c. Breach of any of these terms and conditions; or
d. Such illegal circumstance as may be determined by Nestlé Ghana.
6.3 Where a Participant is disqualified from the Promotion, that Participant shall forfeit his or her Prize. In addition, Nestlé Ghana reserves the right to take appropriate legal action against the said Participant.
6.4 In the event of a discrepancy between these Terms and Conditions and the details in the Promotion material (or any other terms and conditions provided/referred to at the time of entry), these Terms and Conditions shall prevail.
7. GOVERNING LAW AND DISPUTE RESOLUTION
7.1 The Promotion and these Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Ghana and where any provision of the Terms and Conditions is declared by a court of competent jurisdiction as invalid, void, or unenforceable, the remaining provisions of these Terms and Conditions shall continue to be fully valid as possible.
7.2 All disputes, differences and/or claims arising out of the Promotion and these Terms and Conditions, which are not resolved amicably within two (2) weeks of the dispute arising shall be resolved by an action in a court of competent jurisdiction.
8. CONTACT
All queries relating to the Promotion should be made directly to the Promotion support number 0241200067, 0302211880 or Nestlé Ghana Toll-Free number 0800120001 between the hours of 8 am and 5 pm, Monday to Friday.