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Frequently Asked Questions

You'll find answers to the questions we get asked the most about in the world of NESCAFÉ.

Topics

You can browse the topics below to find what you are looking for.

    • WIN A SALARY FOR A YEAR

      NESCAFÉ is offering the chance to win 1 of 3 salaries worth £/€30,000 each – that’s £/€2,500 each month for one whole year! Find all the answers about this promotion here. 

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    • SKIP THE PASSWORD

      We’ve introduced Skip the Password to make registration and sign in to our website easier. Here we provide answers to some of the common questions about this service.

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    • NESCAFÉ ORIGINAL SMOOTHER RECIPE

      Our coffee recipe has changed! Find out all you need to know about our smoother taste for NESCAFÉ Original.

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    • NESCAFÉ GOLD ICED COFFEE

      Find out all you need to know about our delicious NESCAFÉ GOLD Iced Coffee range. Read on to find the answers to your questions.

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    • NESCAFÉ AZERA MY WAY LATTE

      Want to know more about our new way to make a delicious latte? Read on to find out more.

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    • NESCAFÉ GOLD BLEND ROASTERY

      Want to know more about our new range of premium instant coffees and the difference between the light and dark roast? Find out more here.

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    • NESCAFÉ AZERA CRAFT COFFEE

      Find out all you need to know about our new coffee that makes history. Read on to find the answers to your questions.

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    • COFFEE ORIGINS & MANUFACTURING

      Want to know more about coffee, where it comes from and how it is made? Find answers to this and more here

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    • BRAND INFORMATION

      Are you curious to discover more about our brand that has been around for over 80 years? Find answers to this and more here.

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    • COFFEE & HEALTH

      Got a question about caffeine or ever wondered about decaf coffee? Find answers to this and more here.

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    • PROMOTIONS, PRIZE DRAWS & COMPETITIONS

      Looking for answers on specific promotions we’re running? Find what you’re looking for here. 

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    • THE O2 PARTNERSHIP

      Looking forward to a show at The O2 and fancy a quality coffee before the start? Our NESCAFÉ AZERA Coffee Shop can help you.

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    • HOW TO SERVE NESCAFÉ

      What’s the best way to serve our variety of coffees? Find out the different ways here.

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    • HOW TO STORE NESCAFÉ

      Once opened how long does NESCAFÉ instant coffee last at room temperature? Discover the answer here.

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    • RESPONSIBLE COFFEE SOURCING

      Want to find out more about our plan and action for responsible sourcing? Find all the answers here.

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    • PACKAGING & RECYCLING

      Want to know what NESCAFÉ packaging can be recycled and what is our commitment is in this area? Get the answers you need here. 

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    • WHERE TO BUY NESCAFÉ

      Find out where you can buy NESCAFÉ to get your favourite coffee on your next grocery shop. 

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    • WEBSITE REGISTRATION AND SIGN IN

      You can now register your details on our website to be amongst the first to hear about new products, free samples and more!

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    • THE MANCHESTER CITY PARTNERSHIP

      Did you know NESCAFÉ AZERA is the official coffee partner for Manchester City FC? Find the answers to all your questions here.

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    Can’t find what you’re looking for?
    Contact us through our website and we’ll get back to you. Alternatively, drop us a message through one of our social media accounts. We’re here to help whatever your coffee need.
     
     
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