Nescafe Ricoffy Cremora Winter Volume Campaign
NESCAFÉ RICOFFY & NESTLÉ CREMORA WINTER VOLUME CAMPAIGN – USSD COMPETITION – 2022
1. Introduction
1.1 Participation in this Competition is governed by these terms and conditions (the “Rules”).
1.2 You, as the participant, are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.
1.3 This competition is operated by Nestlé South Africa (Pty) Limited (“Nestlé”) in conjunction with Jupicorp (Pty) Ltd t/a TMARC (the “Promoters”).
1.4 Your participation in the Competition constitutes acceptance of these Rules and you agree to abide by these Rules.
By participating in this Competition, Participants agree to the rules set out below.
2. This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa. In addition, the following people shall not be eligible to participate in this Competition:
2.1 Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.
2.2 Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.
2.3 People who are not legal residents and/or legal citizens of the Republic of South Africa.
2.4 Persons under the age of 18 years.
3. The Competition shall commence on 2nd May 2022 and will end on 26th August 2022
(“promotional period”). No entries received after 26th August 2022 will be considered.
4. Competition Mechanics
RETAIL MECHANIC
4.1 To participate in this Competition, Participants are required to purchase a NESCAFÉ RICOFFY and a NESTLÉ CREMORA participating product (listed below) from any retail store in South Africa (in a single transaction) during the promotional period and dial *120*440# and follow the prompts to stand a chance to win promotional prizes. Prompts will include, but are not limited to, requesting the participant to enter the last 4 digits of the NESCAFÉ RICOFFY product barcode and the last 4 digits of the NESTLÉ CREMORA product barcode.
4.2 The participating products are as follows:
4.1.1 NESCAFÉ RICOFFY
a. NESCAFÉ RICOFFY 2.7g;
b. NESCAFÉ RICOFFY 20g (3 in 1);
c. NESCAFÉ RICOFFY 18g (3 in 1);
d. NESCAFÉ RICOFFY 100g Original & Mild;
e. NESCAFÉ RICOFFY 150g Doy;
f. NESCAFÉ RICOFFY 200g;NESCAFÉ RICOFFY 250g Original, Mild & Decaf;
g. NESCAFÉ RICOFFY 400g Doy;
h. NESCAFÉ RICOFFY 400g Ricoffy + Creamer;
i. NESCAFÉ RICOFFY 500g;
j. NESCAFÉ RICOFFY 750g Original & Decaf;
k. NESCAFÉ RICOFFY 750g + 50g FREE;
l. NESCAFÉ RICOFFY 1.5kg.
4.1.2 NESCAFÉ RICOFFY CAPPUCCINO
a. NESCAFÉ RICOFFY CAPPUCCINO Original 8x23g;
b. NESCAFÉ RICOFFY CAPPUCCINO Milktart 8x23g;
c. NESCAFÉ RICOFFY CAPPUCCINO Caramel Popcorn 8x23g;
d. NESCAFÉ RICOFFY CAPPUCCINO Marula 8x23g;
e. NESCAFÉ RICOFFY CAPPUCCINO PPCR 8x23g;
f. NESCAFÉ RICOFFY CAPPUCCINO 20x23g.
4.1.3 NESTLÉ CREMORA
a. NESTLÉ CREMORA 125g;
b. NESTLÉ CREMORA 250g;
c. NESTLÉ CREMORA 500g;
d. NESTLÉ CREMORA 750g;
e. NESTLÉ CREMORA 1kg;
f. NESTLÉ CREMORA 1.2kg;
g. NESTLÉ CREMORA Liquids FR Van 6x250ml;
h. NESTLÉ CREMORA Liquids Hazelnut 6x250ml.
4.1.4 NESTLÉ ICED COFFEE
a. NESCAFÉ RICOFFY N’ICE Orgl 6x250g;
b. NESCAFÉ RICOFFY N’ICE Van 6x250g;
c. NESCAFÉ RICOFFY N’ICE Mocha 6x250g;
d. NESCAFÉ RICOFFY N’ICE Crml 6x250g;
WHOLESALE MECHANIC
4.3 To participate in this Competition, Participants are required to purchase a NESCAFÉ RICOFFY and a NESTLÉ CREMORA participating product (listed below) from any wholesale store in South Africa (in a single transaction) during the promotional period and dial *120*440# and follow the prompts to stand a chance to win promotional prizes. Prompts will include, but are not limited to, requesting the participant to enter the last 4 digits of the NESCAFÉ RICOFFY product barcode and the last 4 digits of the NESTLÉ CREMORA product barcode.
4.4 The participating products are as follows:
4.1.5 NESCAFE RICOFFY
a. NESCAFÉ RICOFFY 10 (20x2.7g);
b. NESCAFÉ RICOFF Y3 in 1 4 (35x20g);
c. NESCAFÉ RICOFFY 3 in 1 4 (35x18g);
d. NESCAFÉ RICOFFY 3 in 110(10x20g) Strip;
e. NESCAFÉRICOFFY3 in 1 10 (10x18g);
f. NESCAFÉRICOFFY3 in 1 10 (10x20g) Box;
g. NESCAFÉRICOFFY 4(6x100g);
h. NESCAFÉ RICOFFY Doy (12X150g);
i. NESCAFÉ RICOFFY 4 (4x200g);
j. NESCAFÉ RICOFFY 2(6x250g);
k. NESCAFÉ RICOFFY Doy (12X400g);
l. NESCAFÉ RICOFFY (12x500g);
m. NESCAFÉ RICOFFY(12x750g);
n. NESCAFÉ RICOFFY(12x750+50g FREE);
o. NESCAFÉRICOFFY Mild 4(6x100g);
p. NESCAFÉRICOFFY Mild 2(6x250g);
q. NESCAFÉRICOFFY DECAF 2 (6x250g);
r. NESCAFÉRICOFFY DECAF (12x750g);
s. NESCAFÉRICOFFY+Creamer (12x400g);
t. NESCAFÉRICOFFY (1x1.5kg).
4.1.6 NESCAFÉ RICOFFY CAPPUCCINO
a. NESCAFÉ RICOFFY CAPPUCCINO Original10 (8 x 23g);
b. NESCAFÉ RICOFFY CAPPUCCINO Milktart10 (8 x 23g);
c. NESCAFÉ RICOFFY CAPPUCCINO Caramel Popcorn10(8 x 23g);
d. NESCAFÉ RICOFFY CAPPUCCINO PPCR 10(8 x 23g);
e. NESCAFÉ RICOFFY CAPPUCCINO Marula 10(8 x 23g);
f. NESCAFÉ RICOFFY CAPPUCCINO Original 5(20x 23g).
4.1.7 NESTLÉCREMORA
a. NESTLÉCREMORASachet (24x125g);
b. NESTLÉ CREMORASachet (16x250g);
c. NESTLÉ CREMORA20(2x375g);
d. NESTLÉ CREMORASachet (24x500g);
e. NESTLÉ CREMORA (20x1kg);
f. NESTLÉ CREMORA (10X1.2kg);
g. NESTLÉ CREMORA Liquids FR Van 4(6X250ml);
h. NESTLÉ CREMORALiquids Hazelnut4(6X250ml).
4.1.8 NESTLÉ ICED COFFEE
a. NESCAFÉ RICOFFY N’ICE Orgl 2(6x250g);
b. NESCAFÉ RICOFFY N’ICE Van 2(6x250g);
c. NESCAFÉ RICOFFY N’ICE Mocha 2(6x250g);
d. NESCAFÉ RICOFFY N’ICE Crml2(6x250g).
4.5 USSD cost – 20 cents / 20 seconds
4.6 USSD sessions are charged from your airtime or billing balance and costs 20c for every 20 seconds you use the service (Free minutes do not apply). The average time for entry is under 20 seconds. Please ensure you terminate the call when complete in order to stop the call.
4.7 Participants may enter the competition as many times as they wish over the promotional period, provided that participants purchase a Participating Product each time. Entry is also subject to the following conditions:
4.1.9 All entries from disqualified participants’ mobile numbers will be rejected
4.1.10 Only one prize per household and per person
4.1.11 Only 1 win per unique MSISDN
4.1.12 Participants are required to provide valid till slips, proving product purchase.
4.1.13 It is reasonably expected that each entry will represent a purchase you have made of a Participating Product, e.g. 3 entries will result in the requirement to produce 3 till slips.
4.8 Any mobile number that enters an incorrect barcode five (5) times in succession will be locked out of the Competition for the entire duration of the promotional competition (“Blocked Participants”)
4.9 Blocked Participants have an opportunity to call the Nestlé Call Centre on 011 514 6116 or 086 009 6116 between 09h00 – 16h30 Monday to Friday should there be a valid reason, which is accepted by the Promoter, for the Blocked Participants to be allowed to enter the Competition.
4.10 Participants must enter on a phone that is owned and registered to that person. No other person can use another person’s phone for Competition entry purposes. If it is discovered that participants have entered on a phone that is not registered to them they will be disqualified and the entrant will be requested to refund the prize(s) to the Promoters.
4.11 The mobile number is key to all entries, if the participant has won on a particular mobile number, they cannot use another number in order to be contacted further, and this number needs to be a number that is contactable during office hours.
4.12 Participants must enter a valid Republic of South Africa identity number (ID number) or valid permanent residency permit number and this is key to all entries. No person can use another person’s identity/permit number for competition entry purposes. If it is discovered that participants have entered an identity/permit number that is not theirs, they will be disqualified, and the entrant will not be eligible for the prize.
5. The Prizes
5.1 Participants in this Competition (both retail and wholesale elements) stand a chance to Win:
5.1.1 Daily Prizes:
a. 1 of 10 000 daily instant airtime vouchers to the total value of R270 000.
5.1.2 Weekly Prizes:
b. 1 of 17 cash prizes each week for 17 weeks (R1000 for the Participant and R1000 for the Participant’s partner (for the avoidance of doubt, each week one winning participant will win R2000) – the winner will share the details of the person they are nominating to win the other R1000 – that person then needs to buy any participating product (Ricoffy AND Cremora in a single transaction), share a copy of the till slip & only then do they be awarded the R1000 –redeemable on valid proof of purchase.
5.1.3 Grand Prizes:
c. 1 of 5 R80 000 cash prizes (R40 000 for the Participant and R40 000 for the Participant’s partner). For the avoidance of doubt one winning participant will win R80 000) – the winner will share the details of the person they are nominating to win the other R40 000 – that person then needs to buy any participating product (Ricoffy AND Cremora in a single transaction), share a copy of the till slip & only then do they be awarded the R40 000 –redeemable on valid proof of purchase.
6. Claiming your Prize
6.1 All unique/positive entries will be entered into random draws that will be held on a weekly basis in relation to the weekly prizes (with the first weekly draw commencing on 9 May 2022).
6.2 The Grand Prize draw will be held on 08 September 2022, where all 5 winners will be drawn via random draw.
6.3 At the time that a potential prize winner is identified, the potential prize winner will receive a direct message (DM) from a representative of the Promoters to their Facebook and/or Instagram account (whichever one they used to enter this competition) at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents such as a copy of his/her ID and/or driver’s license to the Promoters representative.
6.4 A potential prize winner is not an actual winner at the time of being contacted. Contact is made with a potential prize winner to ensure that the required receipt/s is available. Once the till slip has been supplied and validated, the mobile number of the potential winner is placed into a randomised draw process from which they could be selected as the final winner. The final winner may be required to submit additional documentation as determined by the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a redraw will be executed subject to the terms and conditions herein. A potential prize winner will also have 48 hours to produce the relevant documentation before forfeiting the prize and a runner up chosen.
6.5 If the Promotors are unable to reach any of the potential prize winners after 3 (three) attempts made within 3 (three) working days of their mobile number being drawn, for whatsoever reason, including incorrect telephone numbers or inoperative telephone numbers or no answer, such a potential winner will be disqualified and a redraw will be executed.
7. Promotional Material and Marketing Activities
7.1 The Promoters may require the winners (at no fee) to be identified, photographed and the photograph or related article published in printed media, or to appear on radio and television, when accepting their prizes and/or after receiving their prize.
7.2 Should this become necessary, the winners may be required to sign a letter of consent and the Promoters shall have the right to use any photographs of any of the winners in perpetuity.
7.3 The winners have a right to decline the invitation to use their image in marketing material or to participate in any marketing activity.
8. General
8.1 The judges’ decision is final, and no correspondence will be entered into.
8.2 The Promoters may require the winner to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules.
8.3 Should the winner be found, in the Promoters sole discretion: not to be eligible to win; not to have complied with these Rules; their conduct can be reasonably interpreted as scamming; acted fraudulently with regards to the Competition; and if it would be unlawful to award the prize, he/she will automatically be disqualified and/or the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
8.4 The prize is not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.
8.5 The Promoters reserve the right, at their sole discretion, to substitute the prize with any other prize of comparable or greater commercial value for whatever reason.
8.6 Prize visuals on any competition and/or promotional materials are for illustrative purposes only.
8.7 By entering, a Participant acknowledges that personal information about the Participant will be shared with the Promoters and their agents to the extent necessary to conduct the Competition and for prizes to be delivered to prize winners.
8.8 In terms of the data protection laws and Nestlé’s Privacy Notice, Nestlé and/or the Promoters will have to process the following personal information receive directly from you and belonging to you: name; address; email; cell phone or telephone contact details; and certain preferences about you (where and if applicable). Your personal information will be shared on a need to know basis with certain third parties, for the purposes of giving effect to this Competition, including lawyers, advertising agencies, auditors, and/or regulators. Whilst we hold your personal information, we will keep it safe and secure until the purpose for holding it has come to an end, whereafter it will be destroyed, and you accept that by entering into this Competition that you agree that we may process your personal information as indicated above.
8.9 For more details on how we may deal with your personal information please see our standard Privacy Notice on our website - https://www.nestle-esar.com/info/yourdata. For any questions or clarifications regarding the processing of your personal information, you may contact us by emailing dataprotection@za.nestle.com or Dial + 27 86 009 6116.
8.10 By entering this Competition, you authorize the Promoters to process the personal information of Participants for communication or statistical purposes. Any personal data submitted by you will be used solely in accordance with current Republic of South Africa data protection legislation and Nestlé’s privacy policy. For any questions or clarifications regarding the processing of the Participant’s personal information, you may contact us by emailing dataprotection@za.nestle.com or Dial 086 0096 116.
8.11 Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.
8.12 Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 (the “Act”).
8.13 All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.
8.14 The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
8.15 The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
8.16 The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.
8.17 By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
8.18 Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.
8.19 Facebook and/or Instagram: This Competition is in no way organized, endorsed or administered by, or associated with, Facebook and/or Instagram. You understand that you are providing your information to the Promoters and not to Facebook and/or Instagram.
8.20 These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Nestlé consent to the non-exclusive jurisdiction of the High Court of South Africa.
8.21 For further information or enquiries please email our consumer services at consumer.services@za.nestle.com or call us on +27 86 009 6116/+27 11 514 6116.
