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Frequently Asked Questions

You'll find answers to the questions we get asked the most about in the world of NESCAFÉ.

Topics

You can browse the topics below to find what you are looking for.

  • Win a salary for a year promotion

    WIN A SALARY FOR A YEAR

    NESCAFÉ is offering the chance to win 1 of 3 salaries worth £/€30,000 each – that’s £/€2,500 each month for one whole year! Find all the answers about this promotion here. 

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  • Nescafé Azera My Way Latte tin and coffee

    NESCAFÉ AZERA MY WAY LATTE

    Want to know more about our new way to make a delicious latte? Read on to find out more.

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  • Nescafé Gold Blend Roastery Collection

    NESCAFÉ GOLD BLEND ROASTERY

    Want to know more about our new range of premium instant coffees and the difference between the light and dark roast? Find out more here.

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  • Nescafé Azera Craft Coffee tin and coffee

    NESCAFÉ AZERA CRAFT COFFEE

    Find out all you need to know about our new coffee that makes history. Read on to find the answers to your questions.

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  • A world map made of coffee beans

    COFFEE ORIGINS & MANUFACTURING

    Want to know more about coffee, where it comes from and how it is made? Find answers to this and more here

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  • Coffee beans with the Nescafé accent on them

    BRAND INFORMATION

    Are you curious to discover more about our brand that has been around for over 80 years? Find answers to this and more here.

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  • Coffee cup silhouette with setting sun in the background

    COFFEE & HEALTH

    Got a question about caffeine or ever wondered about decaf coffee? Find answers to this and more here.

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  • Graphical image showing different types of promotions

    PROMOTIONS, PRIZE DRAWS & COMPETITIONS

    Looking for answers on specific promotions we’re running? Find what you’re looking for here. 

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  • Nescafé Azera logo on a brick wall

    THE O2 PARTNERSHIP

    Looking forward to a show at The O2 and fancy a quality coffee before the start? Our NESCAFÉ AZERA Coffee Shop can help you.

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  • A mug of Nescafé coffee on a wooden table

    HOW TO SERVE NESCAFÉ

    What’s the best way to serve our variety of coffees? Find out the different ways here.

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  • 3 spoons containing coffee granules and powder

    HOW TO STORE NESCAFÉ

    Once opened how long does NESCAFÉ instant coffee last at room temperature? Discover the answer here.

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  • Farmers picking coffee cherries on a plantation

    RESPONSIBLE COFFEE SOURCING

    Want to find out more about our plan and action for responsible sourcing? Find all the answers here.

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  • Cardboard with a recycling symbol cut out from it

    PACKAGING & RECYCLING

    Want to know what NESCAFÉ packaging can be recycled and what is our commitment is in this area? Get the answers you need here. 

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  • A man drinking coffee looking at his phone while on a sofa

    WHERE TO BUY NESCAFÉ

    Find out where you can buy NESCAFÉ to get your favourite coffee on your next grocery shop. 

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  • A woman looking at her laptop screen while on a sofa

    WEBSITE REGISTRATION AND SIGN IN

    You can now register your details on our website to be amongst the first to hear about new products, free samples and more!

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  • 3 football players with a Nescafé Azera coffee

    THE MANCHESTER CITY PARTNERSHIP

    Did you know NESCAFÉ AZERA is the official coffee partner for Manchester City FC? Find the answers to all your questions here.

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Can’t find what you’re looking for?
Contact us through our website and we’ll get back to you. Alternatively, drop us a message through one of our social media accounts. We’re here to help whatever your coffee need.
 
 
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