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Win A Salary FAQs

 

 

The Promotion 

What is this promotion for?

NESCAFÉ Original and NESCAFÉ In1 are offering the chance to win 1 of 3 salaries worth £30,000 each – that’s £2,500 each month for one whole year! Plus, we’ve got 1000 cash prizes available to be won instantly from 10th January 2022 to 10th April 2022. We will then be running one final prize draw for all catch-all entries received between 11th April 2022 and 31st December 2022, where one winner will receive £1,000.   

How long is the promotion running for?

The promotion will run from 00.00 on 10th January 2022 to 23.59 on 10th April 2022. After this, there will be one more opportunity to win through a catch-all prize draw, which will run from 11th April 2022 to 31st December 2022.  

Where can I find the full terms & conditions?

You can find the full terms and conditions here: https://www.nescafe.com/gb/about-us/perks/win-a-salary/terms/ 

 

 

Entering the Win A Salary promotion 

Is there an age limit for entry?

You must be aged 18 years or older to enter this promotion. 

I am not in the UK. Can I still enter?

Only residents of the United Kingdom (including Northern Ireland), the Isle of Man and the Channel Islands can enter this promotion.  

Do I need to make a purchase to enter the promotion?

Yes, if you are a resident of Great Britain (England, Scotland or Wales), the Isle of Man or the Channel Islands, you need to buy a promotional pack of NESCAFÉ Original, NESCAFÉ Decaf, NESCAFÉ Black Roast, NESCAFÉ Original 3in1 16x17g, NESCAFÉ Original 2in1 16x10g or NESCAFÉ Original 3in1 Caramel 16x17g. Each promotional front of pack lists a unique promotional code on the reverse side of the front of pack label or inside of pack, which is required at the point of entry. 

I’m a resident of Northern Ireland, do I have to make a purchase to enter the promotion?

If you are a resident of Northern Ireland, you don’t have to make a purchase to enter the promotion. Instead, please write to us requesting a unique promotional code. Your letter should be addressed to Nescafé Win A Salary, NPN, Consumer Services, Nestlé UK Ltd, York YO91 1XY and include your name, age, full postal address and email address. Once verified, we will email you a unique promotional code for you to use to enter the promotion once. Maximum 2 free codes/entries per person throughout the duration of the promotion. We must receive your request for a free code no later than 8th April 2022 to ensure your request is processed in time to enter the draw for a chance to win the salary cash prize (£30,000) or one of the other cash prizes. Valid requests will be entered into the catch-all prize draw (for the chance to win £1,000) if they are received before 10th April 2022. 

Do I need to be connected to the internet to enter the promotion?

An internet connection is required to enter this promotion. 

I don’t have a computer or laptop – can I still enter the promotion?

Yes, you can use a mobile or tablet device to enter the promotion. 

Where can I buy a promotional pack?

You can buy a promotional pack featuring the ‘Win A £30,000 Salary For A Year’ promotion messaging on NESCAFÉ Original, NESCAFÉ Decaf, NESCAFÉ Black Roast, NESCAFÉ Original 3in1 16x17g, NESCAFÉ Original 2in1 16x10g and NESCAFÉ Original 3in1 Caramel 16x17g from most supermarkets, discounters, high street stores, and online (while stocks last). 

How do I enter the promotion?

If you are a resident of Great Britain (England, Scotland or Wales), the Isle of Man or the Channel Islands: 

  • Buy a promotional pack of of NESCAFÉ Original, NESCAFÉ Decaf, NESCAFÉ Black Roast, NESCAFÉ Original 3in1 16x17g, NESCAFÉ Original 2in1 16x10g or NESCAFÉ Original 3in1 Caramel 16x17g while stocks last and retain your proof of purchase. 

  • For NESCAFÉ Original, NESCAFÉ Decaf and NESCAFÉ Black Roast, peel off the front label of your promotional jar to find your unique promotional code on the reverse.  
    OR 

For NESCAFÉ Original 3in1, NESCAFÉ Original 2in1 and NESCAFÉ Original 3in1 Caramel, see the inside of your promotional box to find your unique promotional code on the reverse. 

  • Register for or sign into Perks by NESCAFÉ on the NESCAFÉ UK&I website. 

  • Submit your first name, last name, email address, which retailer you bought your promotional pack from and unique 10-character promotional code to enter the Win A Salary promotion. You will receive an on-screen message confirming that your entry was successful. You will also be notified immediately on screen if you are an Instant Win prize winner.  

 

If you are a resident of Northern Ireland: 

  • Contact the Nestlé Consumer Services team to request a unique promotional code (see “I’m a resident of Northern Ireland, do I have to make a purchase to enter the promotion?” above). 

  • Register for or sign into Perks by NESCAFÉ on the NESCAFÉ® UK&I website. 

  • Submit your first name, last name, email address, which retailer you bought your promotional pack from and unique 10-character promotional code to enter the Win A Salary promotion. You will receive an on-screen message confirming that your entry into the monthly prize draw was successful. You will also be notified immediately on screen if you are an Instant Win prize winner.  

Can I enter if I’ve already created an account on the NESCAFÉ UK&I website?

If you are over 18 years of age and are a resident of the UK (including Northern Ireland), the Isle of Man or the Channel Islands, and have already created an account with NESCAFÉ Perks, then you can sign in with your email address and password to enter the promotion, providing you have bought a promotional NESCAFÉ Original pack and kept your till receipt / proof of purchase. 

Can I enter if I’ve already got a Nestlé UK&I account on another Nestlé UK&I brand website?

If you are over 18 years of age and are a resident of the UK (including Northern Ireland), the Isle of Man or the Channel Islands, and already have a Nestlé UK&I account created on another Nestlé UK&I brand website, then you can sign in with your email address and password to enter the promotion. 

What details will I need to enter?

In order to enter the Win A £30,000 Salary For A Year promotion, you will need to enter your first and last name, email address and date of birth as part of the registration process for Perks by NESCAFÉ. If you’ve already created an account on the NESCAFÉ UK&I website, or signed in using an email address and password from a Nestlé UK&I account, then you will have already provided these details as part of your registration. You will then need to enter your unique promotional code. In addition winners will need to provide your postal address for verification purposes.  

I sent a postal entry from Northern Ireland, but haven’t received a response. What should I do?

Please contact us via email (consumer.services@uk.nestle.com) or phone 0800 58 57 59.  

Which products are included in the promotion?

The following products are included in the promotion: 

                a. NESCAFÉ Original Instant Coffee 100g 

                b. NESCAFÉ Original Instant Coffee 200g 

                c. NESCAFÉ Original Instant Coffee 300g 

                d. NESCAFÉ Original Decaff Instant Coffee 100g 

                e. NESCAFÉ Original Decaff Instant Coffee 200g 

                f. NESCAFÉ Original Decaff Instant Coffee 300g 

                g. NESCAFÉ Black Roast Instant Coffee 200g 

                h. NESCAFÉ 3in1 Instant Coffee 16 x 17g Sachets 

                i. NESCAFÉ 2in1 Instant Coffee 16 x 10g Sachets 

                j. NESCAFÉ 3in1 Caramel Instant Coffee 16 x 17g Sachets 

Where can I find my unique 10-character promotional code?

Unique 10-character promotional codes can be found on the reverse side of the front label of your promotional jar. Simply peel off the label (where it says ‘Peel Here’ in the bottom right corner) to find your unique promotional code on the reverse. Or for the In1 product unique 10-character promotional codes can be found on the inside of your promotional pack. Simply see inside the pack to find your unique promotional code on the reverse.   

How many times can I enter the ‘Win A £30,000 Salary For A Year’ promotion and how many times could I win a prize?

You can enter up to once a day, provided that you use a new unique promotional code each time. Max. one prize type (either a £30,000 salary for a year cash prize or one of 1000 cash prizes) per person, and max. one prize per household. Each code is unique and can only be used once. 

How can I be sure that I have entered the promotion?

Once you have filled in your details, entered your unique promotional code and clicked Submit, you will see an on-screen message confirming your entry. You will be told instantly whether you have won or lost.  

What proof of entry should I keep hold of while I am waiting to hear if I am a winner?

Keep hold of your promotional pack, front label and till receipt / proof of purchase as you will need these in order to complete the mandatory verification process. If you are a resident of Northern Ireland, keep hold of the email you received from Nestlé Consumer Services (consumer.services@uk.nestle.com) sharing your requested code. 

 

 

Notifying our Winners 

Instant Cash Prizes

If you are a lucky winner of an instant cash prize, you will be notified on screen immediately, once you have entered your code. You will be told whether you have won £500, £100, £50 or £20. You will receive an email within 48 hours, requiring further information to complete your claim and receive your prize. This information could include identification and chosen prize payment method.    

 

There are 1,000 x cash prizes (20 x £500, 50 x £100, 50 x £50 & 880 x £20) available to be won between 00:00 10th January 2022 and 11:59 10th April 22.  

 

All valid entries will be automatically entered into 1 of 3 monthly prize draws to win a £30,000 salary cash prize. Our 3 headline prize draws will take on 11th February 2022, 11th March 2022 and 11th April 2022. 

 

Catch-all draw received from 11th April 2022 to 31st December 2022 will have an opportunity to win the final prize of £1,000. The catch-all prize draw will take place on 4th January 2023.

How are prizes won?

During the promotion, online instant win prizes are randomly allocated and linked to open ‘winning moments’ that have been randomly pre-selected by a secure independently verified computer programme. There are 1,000 winning moments available throughout the promotion. The first person to enter a unique promotional code at the same time or be the first after any allocated winning moment will have been deemed to have won. All 1,004 prizes are available to be won but may not be won if not all the winning moments are matched. 

During the promotion all valid entries will be automatically entered into 1 of 3 monthly prize draws to win a £30,000 salary cash prize. Our 3 headline prize draws will take on 11th February 2022, 11th March 2022 and 11th April 2022 via an independently audited and verified draw programme. 

How are winners notified?

If you are an instant win winner you will be notified onscreen immediately after your entry You will also receive an email within 48 hours. This email will contain details of the claim process, including things like the extra information we require for verification purposes, such as your proof of purchase. 

If you are a lucky winner of 1 of 3 monthly prize draws to win a £30,000 salary cash prize, you will receive an email within 48 hours. This email will contain details of the claim process, including things like the extra information we require for verification purposes, such as your proof of purchase. 

 

 

NESCAFÉ Original ‘Win A £30,000 Salary For A Year’ & Cash Prizes 

What prizes are available to win?

There are 1,004 cash prizes available to be won throughout the promotional period: 

 

  • Total of 1,000 cash prizes of 20 x £500, 50 x £100, 50 x £50 and 880 x £20 to be won across daily draws for the duration of days; 

  • 3 salary cash prizes of £30,000, 1 to be won each month in February 2022, March 2022 and April 2022; and 

  • One additional £1,000 cash prize to be won in the catch-all draw. 

 

Winners will be paid in GBP(£) for residents based in the UK (including Northern Ireland), the Isle of Man and the Channel Islands.  

How long do I have to claim my prize?

From the date that you receive an email notifying that we’ve chosen you as a winner, you have 14 days to complete the claim process in order to receive your prize.  

What do I need to enter the promotion?

To enter the promotion, you will need to purchase one of the participating promotional packs, keep your receipt and promotional pack as proof of purchase. Then register for, or sign into Perks by NESCAFÉ on the NESCAFÉ UK&I website. Submit your full name, email address and unique 10-character promotional code to enter the ‘Win A £30,000 Salary For A Year’ promotion. You will receive an on-screen message confirming whether you have won one of the instant cash prizes and confirmation of your entry being placed into one of the three draws. 

How will I receive my prize?

If you are a winner of the instant win prizes, you will have an option of selecting BACS or cheques. BACS payment will be paid into your account following successful verification. Cheques will be sent out via 2nd Class Signed For post.  

 

A winner of a £30,000 prize will receive the payment in the form of monthly cheques or BACs of £2,500 each for 12 months. The remaining cash prize winners, and the catch-all prize winner, will receive their prizes as one payment in the form of a cheque sent via 2nd Class Signed For post.  

My prize hasn’t arrived, what should I do?

Once you’ve completed the claim process, we’ll arrange for your prize to be delivered to you and give you an estimated delivery date. If you are a resident in the UK (including Northern Ireland), the Isle of Man or the Channel Islands, please wait for 4 weeks after you’ve completed the claim process before getting in touch with Nestlé Consumer Services either by email at consumer.services@uk.nestle.com or by phone on 0800 58 57 59. 

How do I find out about future promotions?

You simply need to register for or sign into your Perks by NESCAFÉ account on our website and go to the Offers & Promos tab to read all the latest information. By registering, you are opting-in to receive email communications from NESCAFÉ (you can change your contact preferences at any time). If you’ve opted-in then you will receive updates from us that will give details of current promotions and offers that are currently available. 

 

 

Issues / Problems 

I’m having trouble peeling my promotional jar label – what should I do?

Nestlé does not assume any responsibility for promotional codes damaged or defaced in the way the product packaging is opened. If you cannot peel off your promotional jar front label, you should contact Nestlé Consumer Services either by email at consumer.services@uk.nestle.com or by phone on 0800 58 57 59 to request a replacement code. Any request must be received by 8th April 2022 to ensure that the request can be processed before the final closing date.  

My unique code is illegible – what do I do?

Nestlé does not assume any responsibility for promotional codes damaged or defaced in the way the product packaging is opened. If you cannot read your promotional code due to a genuine printing error, you should contact Nestlé Consumer Services by email at consumer.services@uk.nestle.com and provide a clear photo of your damaged/illegible code. Any request must be received by 8th April 2022 to ensure that the request can be processed before the final closing date. 

What do I do if my label rips on my promotional jar?

Nestlé does not assume any responsibility for promotional codes damaged or defaced in the way the product packaging is opened. If you cannot read your promotional code due to a genuine printing error, you should contact Nestlé Consumer Services by email at consumer.services@uk.nestle.com and provide a clear photo of your damaged/illegible code. Any request must be received by 8th April 2022 to ensure that the request can be processed before the final closing date. For the bonus draw, any requests must be received by 29th December 2022.  

The microsite doesn't recognise my code or tells me it has already been entered. What should I do?

Firstly, make sure you've entered your code exactly as it appears on the jar front label or inside of your promotional pack. If you've previously entered this code, you will be unable to enter again using the same code. If you are still getting an error message and you are not sure why, please contact Nestlé Consumer Services either by email at consumer.services@uk.nestle.com or by phone on 0800 58 57 59. 

My computer / the website crashed as I was entering the promotion, how will I know if I’ve entered successfully?

A valid entry has been made if you receive an on-screen message confirming you have successfully entered the promotion. If your computer or the website crashes during this process, please revisit the website and re-enter the same code again. If you are still experiencing difficulties, please contact Nestlé Consumer Services either by email at consumer.services@uk.nestle.com or by phone on 0800 58 57 59. 

The website isn't loading / working properly. What should I do?

Please refresh your browser and try to access the page again. It may be that you need to clear your cache by holding down 'CTRL' and pressing 'F5'; this consists of data stored by your computer to enable similar future actions to be completed quicker. If you experience problems on one device, please try on another. If you continue to experience problems, please contact Nestlé Consumer Services either by email at consumer.services@uk.nestle.com or by phone on 0800 58 57 59. 

I think I might have given you the wrong details for receiving my prize. What should I do?

Nestlé does not assume any responsibility for failure to deliver prizes due to inaccurately supplied postal address or bank account details. Please take care when entering this information. 

 

If you believe you may have entered your details incorrectly, you can contact Nestlé Consumer Services either by email at consumer.services@uk.nestle.com or by phone on 0800 58 57 59. If you are a winner based in the UK (including Northern Ireland), the Isle of Man or the Channel Islands, and your prize is not already out for delivery, we may be able to update your delivery details.  

I have received an email notifying me that I have won a cash prize. I completed the claim process, but now wish to change my delivery details. What should I do?

If you wish to amend your delivery details, please contact Nestlé Consumer Services team either by email at consumer.services@uk.nestle.com or by phone on 0800 58 57 59.   

Can I cancel my prize once I've claimed?

Once you have confirmed your details and your prize is on its way, you will not be able to cancel the delivery. 

 

 

The Promotional Website 

What are Cookies?

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular web browser and website, and can be accessed either by the website or the web browser. This allows the website to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the Cookie and so is able to carry information from one visit of the website to the next. Nestlé websites never store personal information inside Cookies, and we try to use Cookies as little as possible. Nestlé only allows a very limited number of well-known third parties to place Cookies on our websites, although you can always control exactly which Cookies will be allowed and which not. 

Why are Cookies used on this website?

A complete list of which Cookies are used on this website can be accessed at any time by clicking the “Cookies” link in the footer of this website. You can also read more about Nestlé's Cookie policies and can even control exactly which third party Cookies are allowed and which are not. 

Are my details secure on this website?

Yes. This website uses an SSL certificate to provide 2048-bit encryption to all of our Promotion participants. This encrypts the data that you send and receive from the site during the registration and login processes. It encrypts your personal information so that it is impossible to read when it travels across the internet. 

What will you do with the details I provide when entering?

The details we ask you for are for communication purposes around this promotion only. We will use them to deliver your prize, and to communicate the status of production with you. The retailer information provided will only be used on an anonymised basis. Personal details will not be shared with the retailers. If you would like more information on how your details are used, please see our Privacy Policy accessible through the links at the bottom of this page. 

What is the minimum browser requirement for this website?

For optimum performance, we recommend using the latest full release of standard browsers listed below (no Beta releases). The site has been tested on the following: 

 

  • Internet Explorer 11.0 

  • Mozilla Firefox 47.0 

  • Safari 6.2 

  • Google Chrome 51.0 

 

In addition, the site has been tested using the latest version of Safari for iOS and the latest version of Google Chrome for Android. 

Any other questions / issues / concerns:

Please contact Nestlé Consumer Services either by email at consumer.services@uk.nestle.com or by phone on 0800 58 57 59 with as much information as possible and we'll be happy to help.