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3 football players with a Nescafé Azera coffee
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The Manchester City Partnership FAQs

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Did you know NESCAFÉ AZERA is the official coffee partner for Manchester City FC? Find the answers to all your questions here.

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Can I currently get a NESCAFÉ AZERA coffee at the Etihad Stadium or in the wider Etihad Campus?

In line with the latest Government guidance to minimise the spread of COVID-19, Manchester City have reduced activity across the Etihad Campus. This means that stadium is closed to fans until further notice as all matches are played behind closed doors. For further updates please see the Manchester City FC website.

How many NESCAFÉ AZERA coffee units are currently located at the Etihad Stadium and what drinks do they offer?

We have two external coffee units on the Etihad Campus in Manchester servicing guests to the Etihad Stadium events. The menu offers a wide range of drinks: NESCAFÉ AZERA coffees (americano, flat white, double espresso, cappuccino, latte, mocha) as well as hot chocolate, tea and Bovril. 

When did the NESCAFÉ AZERA coffee units open?

We served our first customers in October 2019. 

Where are the NESCAFÉ AZERA coffee units located specifically at the Etihad Stadium?

The NESCAFÉ AZERA coffee units are located outside the Colin Bell Reception on the West Stand of the Stadium and in City Square near the Etihad Campus Metrolink Stop. NESCAFÉ AZERA coffee is also served in all food and drink pubic concessions inside the Etihad Stadium, catering for up to 55,000 fans, and throughout all hospitality suites, catering for over 3,000.

What are the opening times of the NESCAFÉ AZERA coffee units, food and drink concessions and hospitality suites?

The NESCAFÉ AZERA coffee units, concessions and hospitality suites are open before events at the Etihad Stadium, usually 2 hours before kick-off and 1 hour after finish time. It’s not possible to visit the NESCAFÉ AZERA coffee units, concessions and hospitality suites outside of event hours as the stadium is closed to the general public. 

Can I contact the NESCAFÉ AZERA coffee units directly by phone or email?

Unfortunately, it is not possible to contact the NESCAFÉ AZERA coffee units directly. If you have any specific questions you can contact our Consumer Services Team. You can reach them on 0800 58 57 59 in the UK (00800 6378 5385 in the ROI) or contact us via our website. They’re here to help 9am to 5pm but are closed on UK bank holidays. If you have an urgent query outside of these hours then please call the same number and stay on the line to be put through to a team that will help. If you need urgent assistance you will be transferred to one of our team managers.

What forms of payment are accepted at the NESCAFÉ AZERA coffee units, food and drink concessions and hospitality suites?

We accept all major credit cards, including American Express, plus Apple & Google Pay.

I’d like to make a complaint or give some feedback on the service I received at the NESCAFÉ AZERA coffee unit or concessions/hospitality suite

We’d be happy to help. We pass on any feedback to the NESCAFÉ AZERA coffee units management team and always welcome positive or constructive feedback. If you have a specific complaint, we can take your details so we can resolve the issue as quickly as possible. 

What if I have more questions about the venue itself?

You can find more information regarding the Etihad Stadium on the Manchester City FC website.

How do I contact the Etihad Stadium?

You can contact Manchester City Football Club via email using [email protected] or via phone on +44 (0)161 444 1894.

Can’t find what you’re looking for?
Contact us through our website and we’ll get back to you. Alternatively, drop us a message through one of our social media accounts. We’re here to help whatever your coffee need.
 
 
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