Spray Dryers In Brazil
Spray drying with passion
COFFEE DRYING WITH PRECISION
Spray dryer specialists help to make it possible for everyone to enjoy coffee’s rich flavour. To make soluble coffee we rely on the skill and dedication of experts in coffee drying. They work with care to create the flavourful granules that are enjoyed by coffee lovers throughout the world.
Meet the Spray Dryer
Agatha Fernandes
Agatha illustrates how the spray drying process retains flavour and makes coffee more accessible
Key to the process
Agatha Fernandes loves working in the spraying area at our Araras roastery in the state of São Paulo, Brazil. Here she plays a key role in making soluble coffee. “The process is straightforward” she says. After extraction, the coffee is sprayed with hot air, turning it into granules. Steam helps agglomerate it and turn it into soluble coffee. “To guarantee quality, we test throughout,” she explains “We control the product’s colour, moisture and flavour by tasting.”
Capturing the flavour
In the three years that she’s worked at the roastery, Agatha has acquired incredible knowledge and skill and is proud of how her expertise contributes to the coffee-making process. The Araras roastery uses the spray drying technique – one of two employed globally – to ensure soluble coffee retains its rich sensory attributes, flavours, aromas and characteristics. “Unlike freezing drying, we use high temperatures to dry the coffee,” she explains.
“For me, after I started working with coffee, I became much more demanding. Every time I went out with my friends, we looked for the best product with better flavour and aroma.”
Accessible quality coffee
Agatha is an advocate for soluble coffee. “It’s easier to store and prepare,” she says. “Spray drying makes it possible for everyone in the world to enjoy the essence and quality of coffee.” She believes that this simple process has massive impact. “Through it we make coffee available to houses around the world. People just add water and the coffee’s ready,” she smiles. “As a Brazilian, this makes me very happy, because now everybody can enjoy the same quality coffee that I drink here in Brazil.”
“Spraying makes it possible for everyone in the world to enjoy the essence and quality of coffee. Through it we make coffee available to houses around the world.”
Meet the people behind every cup you drink.
Crafted by experts every step of the way, each cup is a collaboration between NESCAFÉ® partners and teams globally. This is their story.
Better blends for a better world
Discover our diverse range of sustainable coffees to suite your taste.
Baristas In Brazil
CRAFTING COFFEE EXCELLENCE IN EVERY CUP
Baristas provide a variety of coffee experiences, to both consumers and NESCAFÉ® teams. They work with various people to bring these experiences – and many other initiatives – to life. We employ baristas to enrich the overall coffee experience. With a deep understanding of our history and the coffee-making process, they teach, guide and spread the passion we all have for coffee.
Meet the Barista
Rogério de Oliveira
Rogério gives an inspiring account of his daily routine, and his love of coffee
A shared passion
Rogério de Oliveira, a master barista at our headquarters in the state of São Paulo, Brazil, discovered his passion for coffee while on an exchange trip to Dublin. Working in a coffee shop, he was amazed by the rich world of coffee and the transformative role of a barista. “That's when I fell in love,” he says. When he began working with NESCAFE® he was immediately impressed by our shared commitment to quality coffee. “I discovered that NESCAFÉ® cares for producers and ingredients, and has developed some well-crafted extraction and preparation processes,” he explains.
Performing numerous roles
Rogério's passion for coffee runs deep. “I’m inspired to teach people more about this drink, and to help achieve the ideal flavour,” he says. He relishes being able to share the necessary expertise to properly "understand aroma, coffee body and how to really taste it" But that's not all, he also plays a guiding role in the organisation, where he passes on his knowledge of the entire history of coffee and how the story flows from tree all the way to cup. He is also instrumental in the creation of new recipes that enable coffee lovers to "take a good cup of coffee, anywhere"
“I discovered that NESCAFÉ® cares for producers and ingredients, and has developed the best extraction and preparation processes.”
Coaching and collaborating
Rogério is involved in two key initiatives. He trains up-and-comers at our Future Barista Program, sharing skills and passion. “It's about passing on knowledge from production up until the final product". There’s an entrepreneurial aspect to the program too, where future baristas are groomed as potential future business owners, like siblings Tamiris Abreu and Leticia Dos Santos Abreu who own Sister Coffee in Paraisópolis, Brazil. “I’m proud to play my part here too” he admits.
Complex skills
Over time Rogério has fine-tuned his Barista skills and his impressive technical understanding, making him well aware that a quality coffee experience involves more than just brewing. “A cup of coffee is complex. It has an aroma and sensorial notes, and if you don’t do it right, you might not get it,” he says, before adding, “A simple cup of coffee can be so much more than that, it can be an experience”.
“A cup of coffee is complex. It has an aroma and sensorial notes, and if you don’t do it right, you might not get it. My goal is to share how to maximize that cup.”
Meet the people behind every cup you drink.
Crafted by experts every step of the way, each cup is a collaboration between NESCAFÉ® partners and teams globally. This is their story.
Better blends for a better world
Discover our diverse range of sustainable coffees to suite your taste.
Growing In Shelter
Windbreak Trees
GROWING IN SHELTER
Coffee plants are sensitive to various environmental elements – water, sun and wind all impact their overall health and wellbeing. Through the implementation of regenerative agriculture practices, we have been able to support coffee farms around the world, helping them adapt to the elements and safeguard their farms for future crops.
The trouble with wind
On Brazilian farms, wind can cause numerous issues. Conilon crops – a type of coffee grown in Brazil – are sensitive. They don’t fare well in strong gales and can suffer damage. In the past windy conditions resulted in major losses for farmer Eduardo Bortolini, compromising his output. “Strong south winds during flowering can cause a significant drop in flowers,” he says. This leads to less coffee cherries and a smaller yield. In short: not an ideal start to the coffee production process.
Watch the video
1:41
The right trees
Eduardo made various attempts to address this issue. “We used wind-breaking techniques that didn’t suit my farm,” he says. “Then we started working with Liliane Céo who introduced us to other solutions.” Liliane, a NESCAFÉ® Plan agronomist, suggested trees that are good wind breakers, serve as hedges or protect water bodies without damaging coffee crops. This initiative is an example of how we’re introducing regenerative agriculture practices to help create healthier ecosystems on coffee farms.
A shared commitment
“The benefits are already visible here,” says Eduardo, referring to the noticeable improvements in his farm’s output. “NESCAFÉ® provided me with the right solutions,” he says. By introducing specific techniques to address localised problems, we are delivering on our commitment to farmers like Eduardo. “This regenerative agriculture approach is giving us the right kind of balance,” he says. “And I’ll continue to focus on that, together with NESCAFÉ®.”
See how we’re growing coffee with nature
Discover how NESCAFÉ® supports coffee farmers in leveraging regenerative agriculture practices to work in harmony with nature.
Better blends for a better world
Discover our diverse range of sustainable coffees to suite your taste.
Roasters In Brazil
ROASTING WITH PASSION
THE ART OF COFFEE ROASTING
Having mastered their craft, NESCAFÉ® roasters know exactly how to enhance flavour and aroma. Roasters help determine our flavour profiles and maintain our coffee’s quality and consistency. These highly trained individuals are integral to the process of making your favourite NESCAFÉ® and passionate about producing world-class coffee products.
Eliseu de Lima
Eliseu explains how he captures flavour with precision roasting.
Roasting to perfection
Eliseu de Lima has been a roaster for over a decade. He’s honed his craft and sharpened his senses, expertly roasting coffee beans to the exact point where they fully reveal their character. “With experience, we acquire a sensitivity for flavour and aroma,” he says. Controlling roasting temperature and time requires technical precision and attention to detail. It’s a complex process that ensures we deliver a high-quality, well-balanced cup of coffee.
Keen senses
Eliseu is highly adept at reading coffee. “We know how to differentiate various types of roasts,” he explains, referring to dark, medium and light. He notices immediately if the coffee is dry, burnt or lacking in moisture, or if the colour is off. “As the years go by you are able to see the defects,” he says. “In a few seconds, you already know if something is going to go wrong.” He then responds promptly, ensuring that quality is maintained.
“With experience, we acquire a sensitivity for flavour and aroma.”
A dream come true
A father of two, Eliseu always wanted to work at our Araras roastery in the state of São Paulo, Brazil. “Getting in was like a dream to me,” he says. After a friend recommended him, he got the job and that same friend went on to train him. “When I see him on the street I thank him,” he smiles. “He helped me a lot.” It gives him immense joy to see his fellow roasters at work. “It’s great to know that you work at a NESCAFÉ® roastery, producing coffee for the entire world,” he says. “That’s priceless.”
“I am satisfied when I arrive at work and look at the roasters working productively. When you're making NESCAFÉ®, and you know it's a coffee that is produced for the entire world, that is priceless, gratifying and an enormous joy.”
Meet the people behind every cup you drink.
Crafted by experts every step of the way, each cup is a collaboration between NESCAFÉ® partners and teams globally. This is their story.
Better blends for a better world
Discover our diverse range of sustainable coffees to suite your taste.
Helping Build Resilience
Biodiversity in coffee farms
HELPING BUILD RESILIENCE
The creation of a balanced ecosystem can produce rich rewarding benefits. Biodiversity supports this balance by encouraging a wider variety of plants, birds and insects on coffee farms.
Diversity is strength
We’re sharing the benefits of biodiversity with farmers across the globe by introducing them to regenerative agriculture practices. In Brazil, we collaborate with numerous farm managers to help them improve coffee yields, one of them being Luiz Santos. “With an increased focus on biodiversity, we have noticed greater resilience, not only from coffee trees, but from the overall plant life,” he says. Resilience is the ability of an ecological system to cope with shocks and disturbances by adapting to environmental change, while retaining original structure and functionality.
“When you improve biodiversity, you control a microclimate in your area, whether it's coffee or not.”
NESCAFÉ® biofuel sustainable practices
1:39
Birds, bees and other insects
Planting the right trees improves biodiversity, acting as a catalyst for more positive changes. “When you increase the number of trees, you attract diverse bird species from other regions and they can help disseminate seeds.” says Luiz. Beneficial insects and birds are also an ideal partner for pest control, and Luiz has even discovered the advantages of introducing trees with flowers that attract bees. “We have several species of eucalyptus for bees to pollinate,” he says. “This can make a difference to the final product.”
Natural solutions
To maintain biodiversity, Luiz constantly monitors the farm he manages, planting trees to increase his forest, reducing silt in the waterways and ensuring his soil is healthy. This conscious, comprehensive approach have given him greater control of the farm. “By improving biodiversity I’ve increased fodder plants, creating a climate that’s much milder and ideal for coffee trees,” he says. “This provides thermal comfort, stimulating plant growth and contributing to improved productivity.”
See how we’re growing coffee with nature
Discover how NESCAFÉ® supports coffee farmers in leveraging regenerative agriculture practices to work in harmony with nature.
Better blends for a better world
Discover our diverse range of sustainable coffees to suite your taste.
Product Development In Brazil
UNLOCKING COFFEE’S POTENTIAL
Our Product Development Teams ensure that we keep delivering fantastic products to meet the needs of coffee lovers. These experts are our guiding light, connecting all the different stages in our coffee-making process. In-tune with consumer needs and highly knowledgeable, their work requires a delicate balance of science and art.
Meet the Product Developer
Marta Cavalcante
Marta shares her knowledge, passion and keen understanding of consumer trends
Inspired to create
Behind every great cup of coffee are specialists devoted to enhancing its flavour. In our Product Development team, Marta Cavalcante helps create new products. “It’s about looking at what consumers want,” she explains. She reviews and tests green coffee, blends and roasts, determining roasting and grinding profiles that best capture specific flavours and aromas. This highly skilled job keeps her motivated. “Just smelling coffee inspires me to do something different and new,” she says.
A passion for coffee products
Marta has worked in the coffee industry for over two decades, and joined our Araras roastery in the state of São Paulo, Brazil, five years ago. “My grandparents and my parents worked in agriculture, so I’m the third generation to work with coffee,” she says. “I started in a small company, but my big dream was to work for NESCAFÉ®. And I accomplished it.” She enjoys using her deep knowledge and unique insights to create well liked coffee products. “My goal is to help create coffee that everyone can enjoy,” she says.
“My grandparents and my parents worked in agriculture, so I’m the third generation to work with coffee. I started in a small company, but my big dream was to work for NESCAFÉ®. And I accomplished it.”
Science and art
Over time Marta has gained a supreme understanding of the coffee-making process. This scientific know-how is complemented by finely-tuned senses, innate instinct and an appreciation for the art in her craft. “I have a degree in chemistry, and MBAs in project management and food technique,” she says. Her broad range of skills enable her to work with, and guide, different teams, from farmers and grinders to roasters and tasters. “I'm just passionate about coffee,” she smiles. “It’s my life.”
The combination of carefully selected, expertly roasted and blended coffee bean profiles brings out the very best flavours, that coffee lovers don't just taste, but feel in every cup.
The combination of carefully selected, expertly roasted and blended coffee bean profiles brings out the very best flavours, that coffee lovers don't just taste, but feel in every cup.
Meet the People behind every cup you drink
Crafted by experts every step of the way, each cup is a collaboration between NESCAFÉ® partners and teams globally. This is their story.
Better blends for a better world
Discover our diverse range of sustainable coffees to suite your taste.
Regenerative Agriculture in Brazil
Regenerative Agriculture Practices
GROWING COFFEE WITH NATURE
Regenerative agriculture practices aim to protect and restore natural resources while enhancing soil health, biodiversity and water cycles. These practices work with nature to reduce farming carbon emissions, and can create a win-win for the environment and for farmers.
Real results
We support a network of farmers across the globe, encouraging adoption of regenerative agriculture practices. Some of the promoted practices, like improving soil’s organic matter, might take several years to produce measurable impacts, while others, like optimising fertilisation, have more immediate tangible results. Brazilian farm manager Luiz Santos knows this. “The results are very good, very positive,” he says.
"Regenerative agriculture doesn’t focus solely on the coffee; it looks at everything around it, including trees, water, and surrounding plants.”
Watch the video
1:31
Holistic impact
Luiz grew up on the Fazenda Chapadão, and has managed the farm for nine years. "Regenerative agriculture doesn’t focus solely on coffee crops,” he explains. “It takes in everything, including trees, water and surrounding plants.” He believes that regenerative agriculture practices that work with nature enhance soil health, improving both his coffee trees’ resilience and the resultant coffee cup quality. “When I take good care of nature, the coffee benefits” he says.
All-round improvements
Luiz employs techniques specific to his needs. “By increasing composting, we reduce the use of agrochemicals,” he says. He plants herbs to preserve water, and trees to maintain soil cover, and he relies on his bees too. “They create uniform flowering and very good pollination, improving the quality of the harvest,” he explains. Luiz knows that his farming methods are making an impact. “Our goal when working with NESCAFÉ® is to take care of the environment and in so doing, improve the coffee" he says.
See how we’re growing coffee with nature
Discover how NESCAFÉ® supports coffee farmers in leveraging regenerative agriculture practices to work in harmony with nature.
Better blends for a better world
Discover our diverse range of sustainable coffees to suite your taste.
Farmers In Brazil
A LASTING LEGACY OF COFFEE FARMING
In touch with the land, farmers carefully cultivate the coffee trees that contribute to a great cup of coffee. Farms are where coffee begins, and farmers are the ones responsible for tending these coffee trees and cherries. We benefit from their deep, often-lifelong understanding of the land, and their ongoing commitment to managing their farms with skill, awareness and passion.
Rafael Bortolini
Join Rafael as he continues the rich legacy of his family’s farm in Brazil.
Farming for life
Rafael Bortolini, from Linhares (Espírito Santo), in Brazil, is proud to be a fourth-generation farmer, but it all could have turned out differently. “I thought about being a lawyer, working in the city,” he explains. His family ties proved stronger, as did the allure of coffee production. Over time he realised that he could make a difference, both to how the farm operated and to the families involved. “Our workers are the real heart of the farm,” he says. “There’s a shared desire to build it and grow together.”
Traditions for the future
“I’m inspired by seeing the farm evolve,” says Rafael. New to farming, he learnt existing techniques from his father, all while introducing modern methods. “I have brought in technologies that improve the farm’s productivity, and the quality of work for our employees,” he explains. These include using drones to map the land, and regenerative agriculture practices – like the introduction of natural wind breaks to protect the coffee trees - suggested by NESCAFÉ® agronomists like Liliane Céo. “I’m passionate about technological growth, and understanding how to make it work,” he says.
Providing training and technical assistance for farmers is a cornerstone of the NESCAFÉ® Plan field programs.
Coffee is heritage
Rafael is well aware of how essential coffee farming is to his country. “Agriculture is a major economic contributor in Brazil,” he says. “It’s also culturally significant to Brazilians.” In retrospect he’s happy he never settled in the city, and instead embraced the opportunity to grow his family’s legacy. It’s not just because he’s helping forge new successes, it’s because contributing to a delicious cup is part of his identity. “For me coffee represents a signature from my family,” he says.
I have brought in technologies that improve the farm’s productivity and its balance with the environment and the quality of work for our employees.
Meet the people behind every cup you drink
Crafted by experts every step of the way, each cup is a collaboration between NESCAFÉ® partners and teams globally. This is their story.
Better blends for a better world
Discover our diverse range of sustainable coffees to suite your taste.
Agronomists in Brazil
GROWING WITH PASSION
PLANTING FOR THE FUTURE
NESCAFÉ® agronomists work to help improve coffee farming methods, and assist farmers in adopting them. Our agronomists support farmers with their knowledge and innovation. This in-depth understanding helps shape ongoing efforts to implement regenerative agriculture practices.
Liliane Céo
Learn more about the important work Liliane does with coffee farmers in Brazil.
All about agriculture
Liliane Céo has always enjoyed a deep love for farming. “When I was little, I saw my grandparents working on their cocoa farm,” she says. “I identified with the environment and was excited by the life of plants.” She followed her heart, studied to be an agronomist, and now helps coffee farmers improve yields with regenerative agriculture practices that help to optimise soil care, improve water efficiency and tailor fertilizer usage to specific soil needs. “My passion for my work is built on my connection with farmers,” she says.
Rock-solid relationships
By engaging directly with coffee farmers like Rafael Bortolini, Liliane contributes to improved harvests. “I show how regenerative agriculture practices can lead to greater productivity,” she says. She approaches each farm differently, initiating a two-way conversation built on trust. “I hear stories in the fields,” she says. “And from these I develop specific techniques to deal with specific challenges.” This allows her to build a tailored approach that's unique to each farm's individual needs and requirements.
“When I was little, I saw my grandparents working on their cocoa farm. I identified with the environment and was excited by the life of plants.”
The benefits of science
Liliane believes that awareness empowers farmers. “I share information and introduce innovative technologies that help them grow more resilient coffee trees,” she says. These healthy crops are essential to a delicious cup of coffee. Her solutions are science-based, yet practical, and range from planting methods and fertilization to irrigation, which supports farmers and enhances resilience to climate challenges. Over time she’s seen the results of her work. “The impact is extremely positive,” she says. “I’ve seen farmers rediscover ways to cultivate coffee in a more conscious way.”
Since 2021, we've had over 800 agronomists working with our network of coffee farmers around the world.
Meet the People behind every cup you drink
Crafted by experts every step of the way, each cup is a collaboration between NESCAFÉ® partners and teams globally. This is their story.
Better blends for a better world
Discover our diverse range of sustainable coffees to suite your taste.
Meet Our Makers
Made with passion
Meet the people behind every cup you drink
From carefully tended coffee trees and our expertly roasted beans, to the aromatic taste you enjoy, every cup of NESCAFÉ® is made with passion, craft, and most of all dedication.
Crafted by experts every step of the way, this process is a collaboration between valued partners and NESCAFÉ® teams around the world. This is their story.
DISCOVER THE PASSION AND EXPERTISE OF OUR NESCAFÉ® COFFEE MAKERS.
Made with passion
